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Frequently Asked Questions
What is your shipping policy?
Small original paintings will be packed by me and shipped via USPS. Larger paintings will be professionally packed and shipped via UPS or FEDEX. ALL ORIGINAL ART will be insured for purchase price. Prints will be drop-shipped from the printing company.
When will my art arrive?
For original art, I ship within 2-3 business days via USPS Priority or FEDEX 2-Day. (Contact me for international shipping options.) Prints go into a queue and may take a week before being created. Another 10 business days should be added for shipping time.
What is your policy on Returns/Refunds?
Your satisfaction is important to me. You may, for any reason, return your painting within two weeks of receipt. Please use the original packing material, insure the art for its purchase price, and notify me of tracking information. Upon receipt in original condition, I will refund your costs less shipping.
Do you offer classes or workshops?
Please contact me to discuss in-person class/workshop options, both locally and nationally.
How can I keep up with your new work?
Please sign up for my newsletter or visit me on social media:
- Instagram @kristinekainer
- Facebook @kristinekainerart
What payment methods are accepted?
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Verified Returns & Exchanges
The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.
Description of Policy from Merchant:
Your satisfaction is important to me. You may, for any reason, return your painting within two weeks of receipt. Please use the original packing material, insure the art for its purchase price, and notify me of tracking information. Upon receipt in original condition, I will refund your costs less shipping.
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Verified Archival Materials Used
The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.
Description from Merchant:
All paintings are originals and are created using archival, professional grade paints and materials. Feel confident in your investment knowing that it will be enjoyed for generations.
